Coronavirus (COVID-19) - Telemedicine Appointments

At Pontchartrain Orthopedics and Sports Medicine (POSM), patient safety and well-being continue to be our first priority. In light of recent concerns about the outbreak of the coronavirus (COVID-19), we are now offering telemedicine appointments and are seeing acute orthopedic/sports medicine patients.

Telemedicine appointments (also referred to as "telehealth", “telemed” or "e-health") gives health care professionals an opportunity to evaluate, diagnose and treat patients in remote locations using telecommunications technology.

First, you will need to contact our office by telephone to schedule a doctor’s visit remotely by video chat (telemedicine appointments). You need a reliable internet connection and a smartphone or other device with a microphone and video camera. These features are available on most modern laptops, tablets, and desktop computers.

No. If you have ever used FaceTime, Facebook chat, Skype or any equivalent video conferencing program you should have no problems completing telemedicine appointments. Many telemedicine programs are as simple as clicking a link from your email or text and giving the program permission to access your microphone and camera.

To schedule telemedicine appointments, or if you have an urgent orthopedic emergency, please contact our Metairie office at (504)885-6464 and our Boutte office at (985)764-3001.

We continue to closely monitor this global health advisory and follow guidelines from the Centers for Disease Control and Prevention (CDC). You can find additional information on the Center for Disease Control website, including more COVID-19 Frequently Asked Questions.